A&Ts House of Bounce Inc.    


845-787-0515  
 
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Frequently Asked Questions

The most common question we get asked is "Do we rent in a specific area?"

We Rent Our Bounce Houses and Inflatable Water Slides Throughout the Hudson Valley!
Orange County, Ulster County, Sullivan County, Rockland County, Westchester County, Putnam County and Dutchess County NY!

 

Q: Does the price include set up and delivery?

A: Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax

Q: Are the rules clearly posted?      

Blower for Inflatable Water Slides And Bounce Houses

 

YES! All of our units are stamped with a safety rule bulletin. Everyone utilizing the Bounce House must follow all rules and warnings during use. 

 

Q:  What is Included with the rental

A:  A&T's House of bounce provides all
of the equipment needed to operate your Bouncer.  Shown here are the Tarps, Blower,stakes,100' 12/3 extension cord
& 50'hose (used for water units).

Q: Is it secure?

A: All our units are secured to the ground with strong heavy duty stakes to insure a safe environment for your children.

Blower for Inflatable Water Slides And Bounce HousesBlower for Inflatable Water Slides And Bounce HousesBlower for Inflatable Water Slides And Bounce Houses

 

Q: How long is my rental for?

A: Standard rentals are for eight hours. Longer rentals are available by request.

Q: Does the standard 8 hour rental time include your set up time?

A: No. We arrive early to set up so you get the entire rental time to play.  Depending on how many rentals we have that day, we generally arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be there.  A&T's House of Bounce works around your event and schedule.  If there are special circumstances that will require alternative delivery scheduling, please call our office to discuss the details. 

Q: We've rented some really dirty jumps from other companies in the past. Are they always that dirty?

A: No. The jump should be clean when you get it. A&T's House of Bounce cleans and disinfects after every rental.  Upon set up, an additional inspection is also performed by a trained professional to ensure the bounce house is properly set up, clean and in working order.

Q: What is allowed inside the Bouncer?

A: Two things: fun and your children. THAT'S IT! For obvious reasons... nothing sharp, no shoes, no food, candy, toys etc. Absolutely no silly string allowed in the unit! These units are very expensive and can be damaged by any unauthorized items while your kids are jumping.  Our crew will inspect and clean the units if needed before and after your event, though we do ask that you inspect the inside of the unit prior to dropping it for pick up. We ask that you remove any excessive debris or any items left inside prior to turning off the blower.

Q: Do we have to keep it plugged in the entire time?

A: Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50' of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

Q: What form of payment do you accept?

A: Cash or credit card payments. Please be sure to have the exact amount that is due on your rental agreement because drivers do not carry funds for change. Bouncers will not be fully assembled until payment is made to drivers.

Q: Do you require a deposit?

A: Yes all orders require a $50 Credit Card deposit. They are fully refundable if you cancel your order at least 14 days prior to your rental date. If you cancel your rental 3-14 days prior to the event, you will be given a rain check that is good for up to 1 year.  Cancellations 48 hours prior to the event are subject to loss of deposit.

A&T's House of Bounce reserves the right to cancel the rental up to the day of the event if the weather forecasted poses a safety risk.  Should House of Bounce opt to cancel the rental, a full refund will be given. 


Q: What surfaces do you set up on?

A:The surface on which we set up the inflatable must be flat (no more than 8 inches of slope over a distance of 15 feet) and clear of any sharp objects, such as sticks and rocks, as well as pet droppings. There should be no low hanging tree branches or power lines overhead. Driveways (or streets for block parties) are fine, just be sure to check the appropriate box so we bring sand bags instead of stakes to secure the inflatable.  We can set up on grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.  Please not that if installing the bouncer on grass, it is best if you do not cut your lawn on the date we deliver the unit.  The cut grass clippings and the green sap that is left on the surface of your lawn can possibly stain our equipment.  We do tarp but it is impossible to control freshly cut grass from getting all over our equipment.  It is always best to have your lawn a little long during an event, allowing it to recover quicker from the constant traffic at the exit and entrances of the bounce house.  Cutting your lawn after the bouncer is delivered and set up is prohibited for obvious reasons.

Q: How big are the jumps?

A: Most of our standard jumps are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump is much larger. Add a minimum 5 feet all around the unit to allow for stakes, blowers and access to the unit.  When in doubt, measure your space to make sure it will fit. Keep in mind the units can't rub against walls or trees as this may damage the jump. If you have stairs or a tiered backyard, please call our office at (845) 787-0515 to discuss options for setup.

Q: What about the big jumps? Any special requirements?

A: Check the requirements listed with each jump. Also, make sure you have at least a 5' access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.

Q: Can we see a copy of your contract and safety rules?

A: Yes. There is a link in your receipt once you've ordered or you may contact our office.

Q: Are we responsible for the unit if it gets a tear or damaged in any way?

A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

 

NYS Sales tax added on all rentals. Some areas delivery fees may apply.

A&T's House of Bounce rents bounce houses and inflatable water slides throughout the Hudson Valley – Orange County NY, Sullivan County NY, Rockland County NY, Dutchess County NY and Putnam County NY, including, but not limited to the following towns: Newburgh, Cornwall, Pine Bush, New Windsor, Marlboro, Middletown, Goshen, Montgomery, Walden, Plattekill, Modena, Chester, Warwick, Wallkill, Fishkill, Wappinger Falls, Highland Falls, Poughkeepsie, Milton, Gardiner, New Paltz, New York (NY).

 

 

Still have a question? Call or e-mail: [Info@HouseofBounceNY.com]  [845-787-0515]
 


 

 
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